TERMS & CONDITIONS

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "you," or "your") and Corsair Digital Entertainment Ltd ("Company," "we," "us," or "our"), the operator of Captain Jack Casino ("Platform"), accessible at captainjack-casinocanada.com. Corsair Digital Entertainment Ltd is registered at Scharlooweg 47, Willemstad, Curaçao, and operates under licence number GLH-OCCHKT78902024 issued by Curacao eGaming.

By accessing the Platform, creating an account, depositing funds, or participating in any gaming activity, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any provision stated herein, you must immediately cease all use of the Platform and close your account. We reserve the right to amend these Terms at any time, and continued use of the Platform following any modification constitutes your acceptance of the revised Terms. Material changes will be communicated via email or through a prominent notice on the Platform.

These Terms should be read in conjunction with our Privacy Policy, which governs how we collect, process, and protect your personal data.

To use Captain Jack Casino, you must meet the following eligibility criteria:

• You must be at least nineteen (19) years of age or the minimum legal gambling age in your province or territory of residence, whichever is higher. In Alberta, Manitoba, and Quebec, the minimum age is 18; in all other Canadian provinces and territories, the minimum age is 19.
• You must not be located in a jurisdiction where online gambling is prohibited by law. It is your sole responsibility to determine whether online gambling is lawful in your jurisdiction before accessing the Platform.
• You must not be a politically exposed person (PEP) or on any international sanctions list.
• You must not have been previously excluded from the Platform, whether by self-exclusion, administrative action, or regulatory order.
• You must be capable of entering into a binding legal agreement and not be acting on behalf of any other individual or entity.

Captain Jack Casino reserves the right to request proof of age and identity at any stage. If we determine that you do not meet the eligibility requirements, your account will be suspended, pending wagers will be voided, and any deposited funds (excluding winnings derived from ineligible play) will be returned to you.

To participate in real-money gaming on Captain Jack Casino, you must create a personal player account. During registration, you are required to provide accurate, complete, and current information including your full legal name, date of birth, residential address, email address, and phone number. Providing false or misleading information is a material breach of these Terms and may result in immediate account termination and forfeiture of balances.

One Account Per Player. Each individual is permitted only one account on Captain Jack Casino. Creating multiple accounts, whether directly or through the use of proxies, VPNs, or third-party identities, is strictly prohibited. If we detect duplicate accounts, all accounts may be closed, bonuses revoked, and winnings voided.

Know Your Customer (KYC) Verification. Before processing your first withdrawal, and at any subsequent time at our discretion, you will be required to complete identity verification. This may include submitting a government-issued photo ID (passport, driving licence, or provincial ID card), proof of address dated within the last three months (utility bill, bank statement, or government correspondence), and proof of payment method ownership. Verification is typically completed within 24 hours, though complex cases may require up to 72 hours.

You are responsible for maintaining the confidentiality of your account credentials. Captain Jack Casino shall not be held liable for any unauthorized access to your account resulting from your failure to protect your login details. You must notify us immediately at [email protected] if you suspect unauthorized activity on your account.

Captain Jack Casino accepts deposits and processes withdrawals in Canadian Dollars (C$) as the primary currency. We support the following payment methods for Canadian players: Visa, Mastercard, Interac, iDebit, InstaDebit, MuchBetter, Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Apple Pay, and Google Pay. Payment method availability may vary by province.

Deposits. All deposits are processed instantly. The minimum deposit amount is C$25 unless otherwise stated for a specific promotion. Captain Jack Casino does not charge fees on deposits; however, your payment provider or bank may apply their own transaction fees.

Withdrawals. Withdrawal processing times vary by method: cryptocurrency withdrawals are typically completed within 1 hour; Interac and e-wallet withdrawals within 24 hours; credit/debit card withdrawals within 1-3 business days; and bank wire transfers within 3-5 business days. The minimum withdrawal amount is C$20. The maximum single withdrawal is C$10,000, and the maximum monthly withdrawal is C$50,000 unless higher limits have been agreed for VIP players.

You may only withdraw funds to a payment method previously used for depositing. Where this is not possible (e.g., deposit-only methods such as Apple Pay or Google Pay), an alternative method will be arranged with our payments team. We reserve the right to conduct additional security checks before processing any withdrawal, and to request re-verification of your identity for withdrawals exceeding C$5,000.

Captain Jack Casino reserves the right to void and reverse any transaction that we reasonably suspect to be fraudulent, unauthorized, or in breach of these Terms. All transactions are monitored by our fraud prevention systems. Players who engage in payment fraud, including chargebacks filed in bad faith, will have their accounts permanently closed and may be reported to relevant authorities.

Captain Jack Casino offers promotional bonuses to eligible players. All bonuses are subject to the following general terms unless specific bonus terms state otherwise:

• Standard Wagering Requirement: 30x the bonus amount. For example, a C$100 bonus requires C$3,000 in qualifying wagers before any withdrawal of bonus-derived winnings is permitted.
• Wagering Period: Unless otherwise specified, all wagering requirements must be completed within 30 days from the date the bonus was credited. Any remaining bonus balance and associated winnings will be forfeited after this period.
• Game Contributions: Slots contribute 100% toward wagering requirements. Table games (blackjack, roulette, baccarat) contribute 10%. Live dealer games contribute 10%. Sports betting and certain excluded games contribute 0%. The full list of excluded games is available in each promotion's specific terms.
• Maximum Bet While Wagering: While an active bonus is being wagered, the maximum permitted stake per round or spin is C$8 or the equivalent. Exceeding this limit may result in bonus forfeiture and voiding of associated winnings.
• Maximum Bonus Win Cap: Unless stated otherwise, the maximum amount that can be withdrawn from bonus winnings is 10x the original bonus amount.
• Free Spins: Free spins are valued at C$0.20 per spin unless otherwise specified. Free spins winnings are credited as bonus funds and are subject to the applicable wagering requirement.

Bonuses are intended for recreational play. Captain Jack Casino prohibits bonus abuse, which includes but is not limited to: exploiting technical errors, systematically using low-risk betting strategies across bonus play (e.g., placing opposing bets on roulette), opening multiple accounts to claim bonuses, and colluding with other players. We reserve the right to revoke bonuses, void winnings, and close accounts where bonus abuse is detected.

The following activities are strictly prohibited on Captain Jack Casino. Engaging in any of these may result in immediate account suspension, forfeiture of funds, permanent ban, and referral to law enforcement authorities where applicable:

• Fraud and Financial Crime: Using stolen credit cards, engaging in money laundering, processing unauthorized transactions, or filing fraudulent chargebacks.
• Multi-Accounting: Creating, operating, or controlling more than one account, whether directly or through any intermediary, device, or identity.
• Collusion: Coordinating play with other individuals to gain an unfair advantage over other players or the Platform, including chip dumping in poker or signaling in live dealer games.
• Exploitation of Errors: Deliberately exploiting software bugs, glitches, errors in game logic, or incorrect odds/pricing. Players who discover errors are obligated to report them to our support team.
• Automated Play: Using bots, scripts, automated software, artificial intelligence tools, or any mechanical or electronic device to interact with the Platform or its games without human intervention.
• Underage Gambling: Permitting a minor to access your account or use the Platform in any capacity.
• Identity Fraud: Providing false identity documents, impersonating another individual, or using third-party identities to circumvent verification requirements.
• VPN/Proxy Abuse: Using virtual private networks, proxy servers, or similar technologies to mask your true location in order to circumvent geographic restrictions or Platform policies.

Captain Jack Casino employs advanced fraud detection systems including device fingerprinting, IP analysis, behavioural analytics, and third-party verification services to identify prohibited activities. Decisions regarding account closure for prohibited activities are final.

Captain Jack Casino is firmly committed to promoting responsible gambling. We believe that online gaming should remain a form of entertainment, not a financial solution. We provide the following responsible gaming tools that you may activate at any time from your account settings or by contacting our support team:

• Deposit Limits: Set daily, weekly, or monthly deposit caps. Decreases take effect immediately; increases require a 24-hour cooling-off period.
• Loss Limits: Define maximum acceptable losses over a chosen period. Once your limit is reached, further wagering is blocked until the next period begins.
• Session Time Limits: Receive alerts or be automatically logged out after a specified session duration.
• Reality Checks: Periodic pop-up notifications displaying your session length, total wagered, and net results.
• Cool-Off Period: Temporarily suspend your account for 24 hours, 7 days, or 30 days. During a cool-off period, you cannot log in or place wagers.
• Self-Exclusion: Permanently or temporarily exclude yourself from the Platform for periods of 6 months, 1 year, or indefinitely. Self-exclusion cannot be reversed during the chosen period.

If you believe that your gambling is becoming problematic, or if you are concerned about someone else's gambling behaviour, please contact the following Canadian support organizations:

• ConnexOntario — 1-866-531-2600 (Ontario problem gambling helpline)
• Responsible Gambling Council — Information, resources, and treatment referrals for Canadian players
• Gamblers Anonymous Canada — gacanada.ca

Captain Jack Casino enforces a strict 19+ age policy across all Canadian provinces (18+ in Alberta, Manitoba, and Quebec). We may request age verification at registration and at any subsequent time. Accounts found to belong to minors will be immediately closed, and all funds will be handled in accordance with applicable law.

All content on Captain Jack Casino, including but not limited to text, graphics, logos, icons, images, audio clips, software, game interfaces, and the overall design and arrangement of the Platform ("Content"), is the exclusive property of Corsair Digital Entertainment Ltd or its licensors and is protected by international copyright, trademark, and intellectual property laws.

The Captain Jack Casino name, logo, and all related product and service names, design marks, and slogans are trademarks of Corsair Digital Entertainment Ltd. You may not use, reproduce, modify, distribute, display, or create derivative works based on any Content without our prior written consent. Any unauthorized use of our intellectual property constitutes a violation of these Terms and may infringe applicable intellectual property laws.

Third-party game providers retain ownership of their respective game content, and such content is licensed to Captain Jack Casino. Your use of third-party games is also subject to the respective provider's terms and conditions.

To the fullest extent permitted by applicable law, Captain Jack Casino and Corsair Digital Entertainment Ltd, including its directors, officers, employees, agents, licensors, and affiliates, shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising out of or in connection with your use of or inability to use the Platform, regardless of the cause of action or the theory of liability.

Our total aggregate liability to you for any claims arising from or related to these Terms or your use of the Platform shall not exceed the lesser of (a) the total amount deposited by you in the 12 months preceding the event giving rise to the claim, or (b) C$10,000.

Captain Jack Casino provides the Platform on an "as is" and "as available" basis. We do not warrant that the Platform will be uninterrupted, error-free, secure, or free from viruses or other harmful components. While we employ industry-standard security measures, we cannot guarantee absolute security of data transmitted over the internet. You acknowledge that technical issues, server downtime, or software errors may occasionally affect game play, and that in such cases the Platform's records of transactions and game results shall be considered final.

In the event of a system malfunction during an active game session, the affected game round will be declared void, and any wagers placed during that round will be refunded to your account. Captain Jack Casino shall not be liable for any additional claims arising from such malfunctions.

These Terms shall be governed by and construed in accordance with the laws of Curaçao. Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be resolved in the following manner:

Informal Resolution. Before initiating any formal proceedings, you agree to contact Captain Jack Casino at [email protected] and attempt to resolve the dispute informally for a minimum period of 30 days. Most player concerns are resolved through our customer support process within this timeframe.

Formal Proceedings. If the dispute cannot be resolved informally, either party may submit the matter to the exclusive jurisdiction of the competent courts of Curaçao. Notwithstanding the foregoing, nothing in these Terms shall prevent you from filing a complaint with the Curacao eGaming regulatory authority.

Severability. If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed from the Terms, and the remaining provisions shall continue in full force and effect.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact us using the information below:

Our customer support team responds to all email enquiries within 24 hours. For urgent matters, we recommend using the live chat feature accessible from any page of the Platform.